Encountering issues with external hard drives are not very uncommon. One of the most common issues you may face is that your drive has disappeared/not showing up when connected. Drive not showing up means that you will not be able to access any data on the drive unless the problem is resolved. Hence, in order to help you resolve this problem, you can follow some simple solutions in this article.
As a first step to troubleshoot the ‘drive not showing up issue’, you can connect the hard drive to a different USB port to see if the issue reoccurs. Issues with USB port is one of the most common reasons why this error occurs. Hence, it is best to rule this out as a cause. However, if the problem still persists, you can proceed with the below steps to correct the issue in Windows 10.
Solution 1: Run the hardware troubleshooter
Using the hardware troubleshooter can resolve issues that are related to the hardware. So run this built-in tool using the steps below to fix the hard drive disappearing problem.
- Click on Windows + R keys and type Control Panel in the search box
- Hit Enter to open Control Panel
- In the Control Panel search box, type ‘troubleshooter’
- Under the ‘Hardware and Sound’, click Configure a device
Now the Hardware and Devices troubleshooter will open, click on Next to run the tool. If any issues are found, click Apply This Fix for the tool to fix all issues related to hardware.
Solution 2: Run CHKDSK
If your hard drive is not showing up due to corruption issues, then it can be fixed using a tool called CHKDSK. This tool is already present on your system, so you can use it readily. To run CHKDSK, follow the steps below:
- Click on Windows + X keys to open the power menu
- Click Command Prompt (Admin) from the menu to open the Command Prompt
- In the command prompt, type ‘CHKDSK X: /R’
Now, CHKDSK will fix file structure issues and thus resolve corruption issues in the hard drive. This will, in turn, make the drive accessible again.
Solution 3: Recover data and format the hard drive
If none of the above methods help you resolve the hard drive not showing up issue, then you can consider formatting your drive. But before you proceed, it is a good idea to recover data from the drive using Remo Recover data recovery software. This software is designed to recover data efficiently from drives that have turned inaccessible/not showing up. It has the ability to recover data all in its original form and structure, so that’s an added advantage. In addition to recovering data from inaccessible drives, it can also recover data from RAW, formatted and corrupt hard drives. Refer the link for details on how to recover a corrupt hard drive. Moreover, it works with all versions of Windows and Mac OS, so you should have no issues with compatibility.
Once you have recovered data from the hard drive, go ahead and format the drive to resolve all issues and create a new file system to work on. To format the drive, just right click on the external hard drive in File Explorer and click Format. In the Format window that opens, select a label, file system, and click Format. That’s it, your drive will be formatted and the issue resolved.