Resolve – Can’t Import Photos on Windows 10/8/7

Import Photos on Windows 10

A number of users are dissatisfied after upgrading to Windows 10. Some complaint about issues with system performance while some others complain about not being able to import photos from external devices such as phones, cameras etc. With the latter problem, you may receive error messages like ‘Something went wrong when importing photos’ or ‘Photo import denied’ and so on.

Today in this guide, let us discuss how you can resolve problems with importing photos from external storage devices to a PC with Windows 10 installed.

Solution 1: Assign appropriate permissions

  1. Open File Explorer and right-click on the Pictures folder
  2. Select Properties > Security
  3. In the Group or Username tab, click HomeUsers
  4. Click Full Control under Permissions

Now that all permissions are assigned, try importing photos to your system. If you still have issues, proceed to the next step.

Solution 2: Disable anti-virus

Since your anti-virus is designed to keep virus and malware at bay, it can sometimes create problems with importing files to your computer. To know if this is the reason for your import problems, disable anti-virus temporarily and check if you are able to import photos.

If you are able to do it successfully, it is the anti-virus that was stopping you from importing photos. However, if this doesn’t help, you can proceed to the next step.

Solution 3: Manually transfer photos

You can alternatively use the manual process to transfer photos by following the steps below.

  1. Connect your phone or camera to the system
  2. Open File Explorer and click on your phone or camera
  3. Select SD card directory (considering that images are stored on the card)
  4. Then go to DCIM > Camera
  5. Select required photos from the list and move them to your PC

Solution 4: Connect SD card to a card reader

Using a card reader instead of directly transferring photos from your phone or camera has been reported to provide better results.

  1. So, go ahead and get yourself a good quality card reader and insert your SD card into it
  2. Then open File Explorer on your computer and right click on the SD card
  3. Choose AutoPlay and you should be able to import photos


If none of the above fixes help you resolve the issue, there is likely a problem with your SD card. You may need to format the card to repair the corruption. But formatting deletes all data on the card, so before you do that, you can make use of data recovery tools such as Remo Recover to recover data from the card.

Remo Recover software is specially designed to recover data from corrupt, damaged or inaccessible SD cards. Once data is recovered, you can go ahead and format the card to resolve corruption issues.

Not just that, the basic version of Remo Recovery software is designed to recover deleted photos from SD cards. Whether photos have been deleted accidentally, due to virus attacks or due to other reasons, they can be recovered easily. Download a free trial and try for free today!


Repair Your MacOS Mojave 10.14 Start-up Drive

The mountain inspired new Mac OS Mojave sure does have a classy appearance with the new dark mode and all of that jazz, but like all other OS’s, it can have certain issues at times. Some of the most commonly reported errors are installation failure, iCloud and Bluetooth issues, freezes and performance issues. Although these are the most commonly reported errors, you may also encounter booting issues or issues with your Mojave startup drive.

Mac Mojave

In this blog post, we discuss the issues with startup drive and solutions to resolve the same. To start with, we use a feature called Disk Utility that is present on your Mac machines. It is a great tool that is particularly useful when you’re Mac has booting issues.

Solution 1: Use Disk Utility

If your Mac isn’t starting, you can enter Disk Utility through the recovery menu using the following steps.

  1. Power ON your Mac and as soon as you hear the startup sound, click on Command + R
  2. In the recovery menu, choose Disk Utility and click Continue
  3. Select the startup disk (usually named Macintosh HD) from the menu in the left sidebar and click on First Aid
  4. Click Yes in the pop-up ‘Would you like to run First Aid on Apple HDD’ that opens
  5. Disk Utility performs a set of verification processes; if no errors are found, you will be displayed with a success message
  6. If it finds any problems, you will be asked to repair the drive. Click on Repair Disk and allow Disk Utility to repair the drive

Performing these steps will repair the Mojave startup drive and now you should be able to boot into your system normally. Similarly, you can also use Disk Utility to repair other drives, external storage devices etc. using the same steps.

Solution 2: Use Safe Mode

Safe mode is designed to perform disk check and repair startup issues. To start Safe Mode, restart your Mac and when you hear the startup sound, press and hold the Shift key. Now, if your system boots fine, try booting the system in normal mode. If it works, it means that Safe Mode has fixed the issue for you. If the issue still persists, proceed to the next step.

Solution 3: Use Single User Mode

To enter Single User mode, press Command + S when you’re Mac boots. You will enter a command line interface; here type ‘/sbin/fsck –fy’.

This will check your disk and repair issues with system files. If all goes well, your Mojave startup drive will be fixed and you should be able to boot into your system normally.

If nothing works..

If none of these methods help you repair the startup drive, the last option is for you to reinstall OS and try booting your system. But before you do so, make sure you recover all data from the system.

However, if you haven’t had a chance to back up and you’ve reinstalled OS; chances are your data is gone. But worry not, with tools like Remo Recover Mac; you can easily recover data after OS reinstallation. What’s more is that you can also use this tool to recover data from formatted drives or even after a factory reset. Cool, isn’t it? Check out a trial today!


Fix: SD Card not Reading Windows 10

SD cardUsually, we make use of our camera’s SD card to transfer and backup photos to a PC. This is a normal course of action that most users follow without any problems. However, in some cases after upgrading to Windows 10, we have heard users complain about SD card’s not being detected by their computers. What are the causes and the possible solutions to this error? All of this will be covered in this blog post, so stay tuned.

Solution 1: Restart your computer

This may sound like a simple and basic solution, but restarting your systems is found to resolve many problems. So try restarting your computer and check if your SD card is detected.

Solution 2: Run hardware trouble-shooter

The next best solution is to run the built-in hardware troubleshooter that comes built-in with Windows 10. Running this tool resolves hardware issues if any and may help solve SD card detection problems. You can do so by following the steps below.

  1. Go to Settings > Update & Security
  2. Click on Troubleshoot > Hardware & Devices troubleshooter
  3. Click on Run the Troubleshooter

Once the troubleshooting is complete, restart your computer and check if the error is resolved. If not, proceed to the next step.

Solution 3: Update driver software

If your SD card is not being detected, it could probably be because the drive is missing or corrupted. Reinstalling the drivers will help resolve such problems.

  1. Click on Windows + X and open Device Manager
  2. In the list of devices, identify your SD card and right click on it
  3. Select Update Drivers > Search automatically for updated driver software

This should help you automatically update drivers. However, if this doesn’t work you can also reinstall the driver by following the steps below

  1. Open Device Manager and right click on your SD card
  2. Then click Uninstall
  3. Restart your computer and your drivers will be automatically installed

If this solution doesn’t help, proceed to the next step to check if there is any drive letter issue.

Solution 4: Check if your SD card has a drive letter assigned

  1. Click Windows + X keys to open the power menu
  2. Select Disk Management and in the window that opens, check if your SD card is visible along with a list of other drives
  3. If you see your SD card in the list, see if it is assigned a drive letter. If you don’t see any drive letter, you can follow the steps below to add one.

To add a drive letter to your SD card

  1. In the same Disk Management window, right click on the SD card
  2. Click Change Drive Letters and Paths
  3. Click on Add and choose a drive letter
  4. Click Ok and your drive will be assigned a letter

Once a drive letter is assigned, your SD card will get detected and work fine if it had any issues with the letter.


We hope that one of the solutions help you resolve the error. However, in cases where none of the above-discussed solutions help you in SD card detection; there is a possibility that your SD card is severely corrupt or probably even dead.

In that case, you cannot risk your data with this card. So if you have any important data to be recovered, now is a good time to do so. Tools such as Remo Recover do a great job in recovering photos from SD card. Its advanced scanning mechanism will help you recover all data from the card thoroughly. Download a free trial and try today!


Fix Error – Outlook File Cannot be Previewed as No Previewer Installed

PST RepairIn this article, we discuss an Outlook error that reads ‘Outlook file cannot be previewed as no previewer is installed’. If you are someone facing this error, this article will help you understand why it occurs and solutions to resolve the same.

‘Outlook file cannot be previewed’ error is known to occur normally when you open an attachment in an Outlook email. For instance, it is common when you open an Excel workbook that is attached to an Outlook email.

The main reason for this error is due to incorrect registry settings related to the Excel previewer. Now, before we move onto the solutions to solve this error, first we check if you have an MSI or Click-to-Run installation of Outlook (explained below in Step 1).

Step 1: Check if you have an MSI installation or Click-to-Run

  1. Open Outlook and click on File
  2. Choose Office Account
  3. Here, in the product information section, if you see ‘Office Updates’, you have a Click-to-Run
  4. If you don’t see ‘Office Updates’ in the product information section, you have an MSI based installation.

Once you have identified what kind of installation you have, proceed to the solution below in Step 2.

Note: The solution involves modifying registry values, so be extra cautious before proceeding as even a small error can cause serious problems.

Step 2: Solve ‘Outlook file cannot be previewed as no previewer is installed’

  1. Close Outlook and click on Windows + R to open Run dialogue
  2. Type ‘exe’ and click Ok
  • For Click-To-Run installation



  • For MSI based installation

Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\PreviewHandlers

  1. Once you have located this path, locate the following value

‘00020827-0000-0000-C000-000000000046’ and check it’s Type

  • If the ‘Type’ is REG_SZ, right click on the above value and click Modify. In the Value data box, type Microsoft Excel Previewer and click Ok
  • If the ‘Type’ is something other than REG_SZ, right click on the value, click Delete and then click Yes
  • If there is no value, go to the Edit menu and click on New

Then click String Value, type ‘00020827-0000-0000-C000-000000000046’ and hit Enter

The error ‘Outlook file cannot be previewed as no previewer is installed’ can generally be resolved by modifying registry values. However, there are other errors in Outlook that may cause problems such as frequent freezes or problems with sending/receiving emails etc. In order to resolve such errors, you will need to repair the associated PST file.

Remo Repair Outlook (PST) is a great tool to repair corruption in PST files. The advantage of using this software is that it is a dedicated PST repair tool that can repair all kinds of corruption issues. Secondly, it works on a read only mechanism, so your original PST file is not altered during the repair process.

This software works with all recent versions of Outlook and Windows, so you can use it worrying about compatibility. The trial version of Remo Repair PST is available for free, download and try it out today!


Fix – ScanPST.exe an Unexpected Error Prevented Access to This File

Normally when you have issues with Outlook, it is suggested that you repair the PST file so problems can be resolved. In order to repair the PST file, a tool called Scanpst.exe is used. This tool is free and already present on most computers. It is reliable and can be used to fix most corruption issues in PST files.

However, in some cases, it may not work as expected and may throw error messages. This is particularly true when the PST size is large, when Scanpst cannot handle the error or when there are corruption issues in the hard disk. In this article, we discuss one such Scanpst error that reads ‘An unexpected error prevented access to this file’.

Reasons and solutions for ‘Scanpst: An Unexpected error prevented access to this file’

This error usually occurs when there are problems with your hard disk such as file system corruption, severe disk fragmentation or bad sectors on the hard disk. In order to solve this problem, proceed with the steps below.

Step 1: Run CHKDSK

CHKDSK is a built-in tool that checks and repairs file system corruption in the hard disk. It also scans the disk for bad sectors and marks them, so your OS doesn’t try scanning those bad areas again and again thus preventing problems.

To run CHKDSK, follow the steps below.

  1. Click on Windows + E to open File Explorer
  2. Right click on the drive where Outlook in installed (normally C: drive)
  3. Select Properties > Tools tab
  4. Click on Check Now
  5. In the dialogue that appears, check both the options listed below
  • Automatically fix file system errors
  • Scan and attempt recovery of bad sectors.
  1. Then click Start to run CHKDSK

Repeat the same process again if you find any errors in the CHKDSK status report. If you find that all errors have been fixed, proceed to the next step.

Step 2: Run Scanpst.exe

Once CHKDSK has fixed all errors, run Scanpst.exe again to see if it functions without any errors. To run Scanpst, follow the steps below

  1. Search for exe in the Windows Explorer Search bar
  2. Open the tool and select the PST file to repair
  3. Click on Repair and see if it runs successfully

If Scanpst is successful, all issues are fixed and you are all set. If not, you can try alternate solutions such as the one explained below.

Use Remo Repair Outlook (PST)

Third party tools such as Remo Repair Outlook (PST) can be used if Scanpst fails. This software can be used to fix all kinds of corruption issues with PST files, even the ones that Scanpst cannot.

Once the file is repaired, all Outlook attributes such as emails, contacts, calendars, appointments, etc. can be recovered by importing the repaired PST file into Outlook.

Remo Repair can work with large or compressed PST files, so you don’t have a limitation regarding that. Regarding compatibility, it works with all recent versions of Outlook and all recent versions of Windows. Download a trial and check out the software today!


Resolve: No SD or SD Error in GoPro Camera’s LCD

Sometimes even though an SD card is inserted into your Go Pro camera, you may experience a No SD or SD Error. This indicates that your camera is not communicating with your SD card. In this article, we explain how you can resolve this error by using some simple solutions.

Please note that ‘No SD’ and ‘SD Error’ are treated as different errors and both of these are covered in this article. Please read the error message on your camera carefully and proceed accordingly.

Note: Before you proceed with the steps, make sure to recover and backup all data from the card.

Case 1: ‘SD ERROR’

You may need to format the SD card to resolve this error. To do so, follow the steps below.

  1. Go to Settings menu and click on the Trash icon
  2. Then click on Delete All/Format your SD card

Alternatively, you can also format your card using the Go Pro app or on your computer. To format the card in your computer, follow the steps below.

  1. Connect the SD card to your computer using a card reader
  2. Open-File Explorer and right click on your SD card
  3. Click on Format and follow the on-screen instructions in the format window

Formatting the SD card will clear all data and resolve corruption issues if any. This should help you resolve the ‘SD ERROR’ problem.

Case 2: ‘NO SD’

If you are receiving a ‘No SD’ error message, first of all make sure the SD card is properly inserted and turn ON your camera. Then confirm if you’re still getting the same error message.

If you do, format the SD card on your computer. To do so, follow the steps below

  1. Connect your SD card to the computer using a card reader
  2. Then find your SD in File Explorer and right click on it
  3. Then click on Format and follow the on-screen instructions in the format window

Once formatted, it should hopefully resolve issues and help in getting detected by the camera. Insert the SD card into your Go Pro and turn ON the camera. At this point, you may receive ‘SD ERR’ message. If so, go back to Case 1 and follow the steps. If you don’t see such errors, it means the problem is resolved.

However, if after trying all of these steps, you still receive the ‘No SD’ error, it indicates an issue with your SD card or your camera. To track where the problem is coming from, connect another SD card to your Go Pro and check. If it works normally, it is likely a problem with your camera.

Data recovery using Remo Recover

If you failed to back up your SD card prior to formatting, all data will be deleted. But luckily, it is possible to recover formatted SD cards with the help of recovery programs like Remo Recover.

In addition to this, there is also a basic version of Remo Recovery software which can be used to recover deleted or lost videos from Go Pro. If you want more details about the software or the steps involved in the recovery process, refer deleted Go Pro video recovery.


Resolve: The Parameter is Incorrect Error While Copying Files to SD Card

You may find ‘The parameter is incorrect error’ when copying files from your PC to an external storage device such as SD card, external hard drive or USB pen drive. In this article here, we focus on SD cards. It is a fairly common error that occurs when your target device is low on storage space or if the file you are transferring is too large for the device. It can also occur due to file system corruption in the storage device.

How to solve ‘The parameter is incorrect error’ while copying files to SD card

Now that we understand the reasons for the error, let’s dive into the solutions to resolve the error.

Solution 1: Check the available storage space

Low storage space on the target destination drive is one of the most common reasons for the error. To check the amount of storage space available,

  1. Open-File Explorer by clicking on Windows + E keys
  2. Right click on the SD card and select Properties
  3. In the window that opens you’ll see both used and free space remaining
  4. If the space remaining is low, delete files on your SD card to make room for the new files you wish to transfer

Once space is freed up, try copying files to the SD card. If the error still persists, proceed to the next step.

Solution 2: Check the file size

Most SD cards are formatted with the FAT32 file system which supports a maximum size of 4GB for individual files. So if your file to be transferred exceeds 4GB, the transfer may not be successful and you may see errors such as ‘The parameter is incorrect’ and so on.

To rule out this as a cause, go back to your file and check its size. If it is larger than 4GB, compress the file. To compress the file, you can follow the simple steps below.

  1. Download and install 7-Zip on your computer if you don’t have it already
  2. Open the file you wish to compress and right click on it
  3. In the menu, select 7-Zip > Add to archive
  4. Choose an archive format (zip is preferred)
  5. Click Ok and your file will be archived

Once archived, try copying the file to your SD card. If you still face issues, move on to the next step.

Solution 3: Fix corruption issues

If you are still receiving an error even after fixing size and storage issues, the SD card may be corrupt. To fix corruption in SD cards, ‘CHKDSK’ troubleshooting tool can be used. To use CHKDSK,

  1. Connect the SD card to your system using a card reader
  2. Open File Explorer by clicking on Windows + E keys
  3. Right click on the SD card drive and select Properties > Tools tab
  4. Then select ‘Check’ to check file system errors
  5. Next, click on ‘Scan and repair drive’ to scan and repair errors.

Solution 4: Recover data and format your SD card

We hope that one of these solutions help you resolve the error. However, if the error still persists, you can format the drive to fix issues that CHKDSK couldn’t. But before you proceed with formatting, recover all data from the SD card.

If you have trouble accessing your SD card, recovery tools such as Remo Recover can do the job for you. It is a wonderful tool to recover files from inaccessible, corrupt or damaged SD cards. Refer the link for more details on recovering photos from corrupted SD cards.

There is also a file recovery version of Remo Recover that can be used to recover permanently deleted photos from SD cards.  This version can be used to recover lost or deleted photos. Whether files are deleted accidentally, lost during copying process or files lost due to other reasons, they can all be recovered using the tool. Remo Recover software is available for free trial. Download and try it out today!


Fix: Outlook 2016 Keeps Freezing or Not Responding Windows 10

Is your Outlook giving you a ‘Not responding’ error or does it freeze when sending an email? Such problems do occur at times and there are multiple reasons for this to happen. In this blog post, we discuss some effective solutions to resolve this error.

But before we proceed, there are some simple things you can verify to make sure that isn’t causing the error. For instance, make sure that no dialogue box is open. Secondly, make sure Outlook is not working on a large process like deleting a number of emails etc. These things though very basic can cause the error at times. Once you’re sure of that, proceed with the steps below.

Solution 1: Use Outlook’s safe mode

Safe mode in Outlook opens without extensions and with a minimum set of features. This mode is helpful to troubleshoot issues.

  1. Click on the Start button and type ‘exe /safe
  2. Hit Enter and this will open Outlook in safe mode
  3. Then close Outlook that was opened in safe mode and open it the usual way

If you’re Outlook still continues to produce the error or freeze, move on to the next step.

Solution 2: Update Microsoft Office

Microsoft Updates provides bug fixes, features, and security improvements; so it is recommended that you install the updates from Microsoft and keep your computer up to date.

After installing updates, check if Outlook behaves normally. If the error still persists, check if your Office program has issues and needs repair.

Solution 3: Repair Microsoft Office

Issues with Office can also produce errors or cause problems such as freezes. In that case, try repairing Office using the steps below:

  1. Click on Windows + X and select Control Panel
  2. Select Programs & Features
  3. Look for your version of Microsoft Office and click Change
  4. Then click Quick Repair > Repair

As a final step, restart your computer and see if Outlook works fine. If you still have issues, proceed to the next step.

Solution 4: Repair PST files

Corruption in Outlook data files is one of the major factors for issues with Outlook. If the data file is corrupted, it can be repaired using a built-in tool called Scanpst.exe.

To repair the file, all you have to do is search for Scanpst.exe in File Explorer and open it. Then select the PST data file (Open Outlook > File > Info tab > Account Settings > Account Settings > Data files to find the location of the file). Click on Repair and your file will be repaired.

Scanpst is known to resolve many kinds of corruption issues but not all of them. Secondly, if the data file is too large, you may encounter Scanpst not responding issues. To overcome these drawbacks professional tools such as Remo Repair PST are very useful. It can solve PST corruption issues without affecting your original PST file. Once the file is repaired, you can easily recover all Outlook attributes like emails, calendars, contacts, etc.


If none of the methods help solve Outlook problems, you can try creating a new Outlook profile. Many users have reported having found this solution helpful. We hope one of these solutions described in the article helps you resolve the error.