In this article, we discuss an error ‘0xc00d36c4’ when playing MP4 files. This error occurs mainly when you use an unsupported media player to play your videos or when you play the video directly on an external storage device. Virus attacks on your system or external storage device where the video file is present can cause corruption and lead to the error.
Now that we know the reasons for the error, let us proceed to discuss some simple solutions to resolve the error and be able to play video file easily.
Solution 1: Copy your MP4 files to your computer
This is by far the easiest solution you can try to resolve the error. Just copy the file from the USB or external hard drive to a location on your local computer. Now try playing the video file.
This solution has helped many users resolve the issue. However, if it doesn’t help you, please proceed to the next step.
Solution 2: Install the correct codecs
If you are trying to play the MP4 file using an incompatible media player, you may see this error message. For instance, Windows Media Player (except WMV 12) does not offer support for MP4 files and may result in errors when you try to play them.
In such cases, you will have to download codec packs that help in playing the required Mp4 file. Once you have codecs installed on your system, you should not have compatibility issues and you should be able to play the file without issues.
Solution 3: Use a versatile media player
Of course, another handy solution is to use a versatile media player such as VLC. The VLC media player is a great tool that supports a wide range of file formats and codecs. So download VLC player and play your MP4 file. This player works like a charm and you should be able to play the file. In rare cases when this method does not work, proceed to the next step.
Solution 4: Repair corruption using Remo Repair MOV
If none of the above solutions work, your file may be corrupt and hence you may have trouble playing the video file. Corruption can occur due to a myriad of reasons; such as playing the file using an incompatible media player, which can cause the file structure or header to change. Or it can occur due to the presence of bad blocks on the drive where the video files are stored or due to the frequent conversion of video files from one format to another.
To repair corruption in video files, you can use repair tools like Remo Repair MOV. Once the file is repaired, the error will be resolved and you should be able to play your file.
Remo Repair MOV can be used to repair MP4 and MOV files. Many kinds of corruption issues such as blurry videos, video or audio missing or other problems in video files can be fixed using the tool.
The software works with all versions of Windows OS including Windows 10. Download a trial today and try for free!