Solved – “We cannot create a recovery drive on Windows 10” Error

Data loss can happen at any time. It is imperative for you as a user to safeguard yourself and have regular backups in place to prevent loss of data from your internal, external hard drives, USB drives and so on.

If you are using Windows 10 Operating system, you can create restore points or disk images on a recovery drive. There are times when one gets an error in the process of creating this recovery drive. The error message reads:

“We can’t create a recovery drive. A problem occurred while creating the recovery drive.”

Let us look at some solutions to overcome this error.

  1. Disable your antivirus software

Even though your antivirus software is meant to protect your system from a wide range of threats, it can interfere with normal functioning of Windows and result in several issues.

You can start off by disabling few features of your antivirus software like real-time protection. If this method didn’t quite work out, you can disable your antivirus completely. If nothing helps, uninstall your antivirus software and go for a new antivirus software.

  1. Using Command Prompt
  • Press Windows + X to open the context menu.
  • Select Command Prompt (Admin).
  • In the Command Prompt window, type diskpart and hit Enter.
  • Now type list volume and hit Enter.
  • From the list of drives, you can see that one drive has a Recovery label assigned. Type select volume X to select that volume, where X is the number representing that volume.
  • Once a volume has been selected, type detail volume to see disk on which your volume is located.
  • Now type select disk X, replacing X with the correct number. Now type list partition and hit Enter.
  • A list of all available partitions appear. Type select partition X and select the correct recovery partition. To make sure this is the right recovery partition, type detail partition and hit Enter.
  • Once you are sure that this is your recovery partition, type exit to exit diskpart. Note down the partition and disk number that has your recovery partition.
  • Now type reagentc /setreimage /path \\?\GLOBALROOT\device\harddisk X\partition Y\Recovery\WindowsRE. You can replace X with disk number and Y with partition number.
  • Type reagentc/enable and hit Enter.
  • Now type reagentc/info and hit Enter to ensure everything is in order.


  1. Clear Windows.old directory

In case you recently installed Windows 10 on your system or updated an existing one, Windows.old directory could still be on your system. This directory contains files from your previous Windows installation and allows you to revert to older version of Windows if any need arises.

There are times when this Windows.old directory can prevent you from creating a recovery drive. You can remove Windows.old directory from your system to overcome this issue.

  1. Using sfc/scannow command

Any corrupted system files can also prevent you from creating a recovery drive.

  • Press Windows+X to open the context menu. Now select Command Prompt (Admin).
  • In the Command Prompt window, type sfc/scannow and hit Enter.
  • The system file checker carefully checks all your Windows files and replaces ones that are corrupt.
  1. Use a different flash drive

If you do not want to go through some of these procedures, you can just purchase a new flash drive of 4GB or 8GB storage capacities.

Data Recovery using Remo Recover Software

If you lost data on your Windows 10 system before creating a recovery drive, you can easily perform disk recovery using Remo Recover software.

The data recovery tool works on all kinds of hard drives, USB drives, memory sticks, FireWire drives and so on. You can recover all kinds of file types using Remo Recover. If the file type you are looking for isn’t listed by the tool, you can always add the file type through raw signature search option.

Remo Recover software can restore all your lost or deleted data even after Windows re-installation. The recovery tool shows you in simple steps on how to recover data after reinstalling Windows 10.

File systems such as FAT16, FAT32, NTFS, NTFS5, and ExFAT are supported by the software. Even if the drive contains bad sectors, Remo Recover creates a disk image of the drive, bypasses all the bad sectors and later recovers data from the image.

The user interface of Remo Recover is pretty simple. All you have to do is download the latest version of the software, follow on-screen instructions to successfully recover all your data.

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