Microsoft Exchange Server creates an offline storage table (OST) which allows users to work offline in Outlook. If you make any changes to OST file, it gets synchronized with Exchange Server, next time you are online. Outlook keeps a copy of your OST data in OST file format.
At times, you can face the error “Exchange is currently in recovery mode” while trying to synchronize your OST file with Exchange Server.
Let us look at ways to solve this issue.
- Disable and enable Cached Exchange Mode
You have to first disable the Cached Exchange Mode and delete all your OST files. You can then restart MS Outlook and enable Cached Exchange Mode.
- Open Microsoft Outlook application.
- Click on Tools -> Account Settings.
- Select your Mail Account and click Change.
- Under MS Exchange Server, disable Use Cached Exchange Mode.
- Delete your Offline OST file.
- Click Mail tab and Profiles.
- Click Delete.
- You can now create a new profile.
- Create a new OST file
You have to create a new OST file if MS Exchange Server is changed. Note that MS Outlook should be closed while executing these steps.
- Click on Start. Type Control Panel in the search bar.
- Click on Control Panel in the search results.
- Go to User Accounts.
- Click Mail
- Click Show Profile
- Now click Add button and name your new profile.
- Click OK to create a new profile.
- Using Remo Convert OST to PST
If you are still wondering how to solve this issue, Remo Convert OST to PST software does the job easier for you.
If your OST file is inaccessible, corrupted or not responding due to any reason, the software can rectify all the problems.
Remo Convert OST to PST also imports emails from Exchange OST file. All your OST attributes like emails, calendar, notes, journals, contacts and all other items can be accessed easily.
If your Microsoft Outlook Inbox repair tool is not responding, Remo Repair Outlook can fix the error seamlessly.
What causes “Exchange is currently in recovery mode” error?
- While you are trying to reset Exchange Mailbox and Cached Exchange Mode is enabled by default.
- When client mailbox is shifted to Exchange Server of a different version.
- Client and server machine doesn’t have great connectivity.
- If there are any inconsistencies in Exchange database file, such as differing cached copies of the mailbox in Outlook and MS Exchange.
- Any issues in Domain Name System (DNS) server configuration and settings.