Any Operating system or any computer, for that matter, has performance issues from time to time. It is important to understand the source of the problem and identify solutions that can overcome these issues.

One of the common issues faced by Mac users is the slow access of files and folders in any Open or Save dialog box or on your Mac Finder. It is surprising given the fact that this process does not require much work from the Central Processing Unit (CPU).

Let us now explore solutions to this issue.

  1. Remove corrupted cloud metadata

You can overcome slow folder loading issue by deleting the cloud daemon and trashing corrupt CloudKit metadata.

Before you do this, it is important to backup your data first.

  • Click on OS X Finder. Press Command +Shift +G to get Go To folder and type the following path:


  • Sort this folder by name. Now drag these three files – CloudKitMetadata, CloudKitMetadata-shm, CloudKitMetadata-wal to the Trashcan.
  • Quit the cloud process in Activity Monitor (/Applications/Utilities/) to refresh it.

Now visit the files and folders that were slow and Open/Save those dialog boxes. It should be speedy as usual after corrupted metadata files are removed.

  1. Clear Storage Space

It is advised to have at least 20% free space on your Mac drive. You can get rid of unnecessary data by emptying the trash can, removing duplicate files using apps like Gemini 2, uninstall unwanted applications, and clearing temporary files.

  1. Delete Finder Preference files

At times, preference files of your Finder app could corrupt or break resulting in Mac Finder to misbehave.

To delete these finder preference files,

  • Type “~/Library/Preferences/” in Spotlight bar and click on the top result to open Preferences folder.
  • In Preferences window, right click on the file “” and select “Move to Trash”.
  • Close this folder and restart your Mac.
  1. Delete preference file using Terminal command

When your Mac Finder app is not responding or inaccessible, you can remove the preference file using Terminal command to fix the issue.

  • Type “Terminal” in Spotlight bar and click the top result.
  • Delete primary Finder preferences file.

Type rm ~/Library/Preferences/ in the Terminal prompt and hit Return.

  • Restart your Mac changes to take place.

Data recovery using Remo Recover software

If you lost data during the process of cleaning up your system or some files, you can still recover it with Remo Recover software.

Remo Recover Mac software helps you recover files with ease thanks to an easy user interface backed by strong algorithms that locate your lost or deleted files in no time.

The data recovery software scans for lost or deleted data on the drive. Once the scan is complete, you can preview the recovered files through Preview feature.

Remo Recover can recover data from all kinds of internal and external hard drives, USB drives, Memory sticks and so on.

The file systems supported by the software include FAT16, FAT32, NTFS, NTFS5, and ExFAT.

Even if you emptied trash by mistake, Remo Recover can restore the data. Note that you should not make any additions to the hard drive once you discover data loss. In that case, data overwriting can happen and it is not possible for any recovery software to restore complete data.

Remo Recover software works on all Windows and Mac Operating systems.