Documents created using Microsoft Word application often get corrupt due to any internal or external errors, and a damaged word file shows error messages. When you try to use Microsoft Office Word to open a corrupted document, the document does not open, and you receive the following error message:
Word was unable to read this document. It may be corrupt. Try one or more of the following:
- Open and Repair the file.
- Open the file with the Text Recovery converter.
(C:\Documents and Settings\…\test.doc)
However, this error can occur with any versions of MS Word file while it is MS 2003, 2007, 2010, 2013, or 2016.
Resolution: You can try any of the below-mentioned resolutions to fix unresponsive Word document:
Solution #1: Change the File Extension
The file extension supported by MS Word may vary from one version to another. So, check the extension of your Word document file and ensure whether it is correct or not. If this is so, then go to ‘File >> Save As’ and save the file with the right extension, and then try to open it.
Solution #2: Checkout the Service Pack
If your file has the correct file extension, but you still are facing the same problem, then make sure that your file has the correct Office installed and that it has the corresponding Service Pack. If you do not have the right service pack installed, then obtain it.
Solution #3: Try ‘Open and Repair’:
The ‘Open and Repair‘ option of MS Word application facilitates repairing a corrupt Word document. Follow the below mentioned steps to use this utility:
- Go to ‘File‘ menu and click ‘Open‘
- Select the file that you want to open by a single click; however, do not double-click the file
- In place of clicking ‘Open’, click the small arrow provided at the ‘Open‘ button and select ‘Open and Repair‘ option
By following these steps, MS Word will repair your corrupt Word document and open it for you by resolving the error “Word was unable to read this document; it may be corrupt”. If not, then go to next solution.
Solution #4: Use Professional Word Repair Utility
When none of the above-mentioned troubleshooting methods are able to do the needful for you, then using a professional Word file repair software is recommended. Efficient Word repair software repairs your corrupt Word document and restores its data without causing any kind of loss. Remo Repair Word Software is one such utility that repairs corrupt MS Word files without altering their original formatting. It helps in repairing DOCX as well as DOC file format created using any version of MS Word.
Steps to repair MS Word Error
Step 1: Download and install Remo Repair Word software. Run the software and browse the corrupt Word file and click “Repair” button.
Step 2: Once the application starts the repair process. You can view the repair progress through progress screen
Step 3: After the repair process gets complete you can preview the Word document by using “Preview File” option.
Step 4: Finally click on “Save” button to save the repaired document to your selected location.
However, the error “Word was unable to read this document” occurs when your Word document gets corrupt. And there are various reasons are responsible for a Word file to get corrupt like virus infection, Unsupported version of MS Word, interruptions during the transfer of Word file from one computer to another, and so on.
To safeguard your Word file in future from being damaged, it is better to remember these reasons and try to avoid them. And most importantly, always create a backup copy of important Word files so that you can recover them if any corruption cases happen.